customer service at its best: why local banks like First Northern are the best!
Money slows down and speeds up. And for the last little while, my money was so slow, you could hear it drip into the bucket. Now the tap is opening up again, I am doing happy dances every single day. And one of the many, and probably the most important blessings in my life has been my relationship with my bank and banker, Marnie Nessen at First Northern Bank.
I know without a shadow of a doubt that the reason my life is still awesome is because I took the time to make friends with my banker. She knows me, I know her, we talk. I stopped in a different branch to make a sizable deposit. Because my banker knows me, and my business, they called Marnie, verified the funds and saved me from a hold, gumming up the process of me paying vendors and getting client work done. I walk in the door to make a deposit and they say, “Hi, Jessica, how are you? What’s new?”
When I need to buy an unusually big chunk of equipment and supplies for a vendor, I call them up and say, hey, can you raise my credit limit for now while I do this? And they do it. It’s because I’ve built the relationship with them and they have built the relationship with me and my business.
Local banks are the place to build this relationship. Please call Marnie (916) 325-8504 and talk about transferring your account to First Northern. They can give you everything the “big dogs” can give you, and more. Tell them I sent you.
I’m loyal to them and I’m very proud to say, First Northern, “That’s My Bank!”
“,”Thinking about how to improve customer service? This white paper has some great ideas and stats.”, http://snurl.com/customerwhitepaper